All Systems Operational
Last checked · just now
GoOTG Network Status
Real-time status and incident history for all GoOTG Business Phone services, infrastructure, and APIs.
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99.98%
Uptime — 90 Days
0
Active Incidents
18 min
Avg. Resolution
3
Incidents — 90 Days
Core Services
VoIP Calling (US & Canada)
SIP/RTP · inbound & outbound · PSTN interconnect
12 ms
avg latency
Operational
SIP Trunking
SIP registration · call routing · failover
8 ms
avg latency
Operational
Auto Attendant / IVR
Virtual receptionist · call flows · menu routing
21 ms
avg latency
Operational
Voicemail to Email
Transcription engine · email delivery · storage
340 ms
avg delivery
Operational
Call Recording & Storage
Cloud recording · retention · retrieval API
99.9%
write success
Operational
Team Messaging
WebSocket · presence · file sharing
44 ms
avg latency
Operational
Web Portal & Admin
gootg.com · dashboard · provisioning UI
180 ms
avg response
Operational
REST API
Public API v2 · webhooks · provisioning
62 ms
avg response
Operational
E911 Emergency Services
Enhanced 911 routing · location database · compliance
100%
routing success
Operational
90-Day Uptime History
VoIP Calling
99.98%
SIP Trunking
100%
Auto Attendant
99.97%
Voicemail
99.99%
Web Portal
99.95%
REST API
99.99%
Response Time — Last 7 Days
SIP Response
↓ 3ms
12ms
API Response
↓ 8ms
62ms
Web Portal
↑ 12ms
180ms
Incident History
Today — February 22, 2026
No incidents today
All systems running normally. No degraded performance reported.
February 14, 2026
Elevated voicemail transcription delay
Resolved
Feb 14, 2026 · 11:22 AM EST
Transcription service fully recovered. All queued voicemails processed and delivered. Transcription worker capacity increased to prevent recurrence.
Update
Feb 14, 2026 · 11:08 AM EST
Bottleneck identified in transcription worker pool. Scaling additional capacity. Voicemails are being received and stored — transcription and delivery delayed 10–20 minutes.
Investigating
Feb 14, 2026 · 11:00 AM EST
Investigating reports of delayed voicemail-to-email delivery. Calls and voicemail recording unaffected. Engineers actively investigating.
January 30, 2026
Intermittent SIP registration failures — West Coast edge
Resolved
Jan 30, 2026 · 3:44 PM EST
Routing issue corrected. All SIP devices registering normally. Post-incident report will be published within 48 hours.
Identified
Jan 30, 2026 · 3:37 PM EST
Root cause: misconfigured BGP route following routine maintenance. Traffic rerouted to East Coast POP while fix is applied.
Investigating
Jan 30, 2026 · 3:30 PM EST
Investigating intermittent SIP 503 errors affecting a subset of West Coast customers. Other regions unaffected.
January 11, 2026
Web portal login disruption
Resolved
Jan 11, 2026 · 9:18 AM EST
Login service fully restored. Expired certificate renewed and deployed. All authentication sessions functioning normally. Phone service was unaffected throughout.
Identified
Jan 11, 2026 · 9:05 AM EST
Root cause: expired TLS certificate on authentication gateway. Deploying renewed certificate now. Calls and phone service completely unaffected.
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